This template is provided for general informational purposes for a U.S.-based facility management software company. It should be reviewed and adapted by qualified legal counsel before publication.
Information we collect
We may collect contact details such as name, email address, phone number, company name, job title, and information submitted through demo, support, or contact forms. If you use the Worknest platform, we may also process operational information related to facilities, locations, assets, work orders, vendors, invoices, communications, and service activity.
We may automatically collect technical information such as IP address, browser type, device information, pages viewed, referring URLs, and approximate location derived from browser or network data. We may use cookies and similar technologies to operate the site, understand usage, and improve our services.
How we use information
We use information to respond to inquiries, schedule demos, provide and improve our services, manage customer relationships, send administrative messages, protect the security of our systems, analyze website performance, and comply with legal obligations.
We may also use business contact information to send product updates or marketing communications. You can opt out of marketing emails by following the unsubscribe instructions in the message or contacting us.
How we share information
We may share information with service providers that help us host the website, operate our platform, process communications, provide analytics, deliver customer support, and manage business operations. These providers are expected to use information only as needed to provide services to us.
We may disclose information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect rights, safety, security, or the integrity of our services. We may also transfer information as part of a merger, acquisition, financing, or sale of assets.
Customer data
When customers use Worknest to manage facility operations, we process customer data according to our agreements with those customers. Customers are responsible for determining what operational, employee, vendor, client, or site information they upload to the platform and for providing any required notices to their own users.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We retain information for as long as needed to provide services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your choices
Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information. You may also object to certain processing or opt out of marketing communications.
To make a request, contact us using the contact information below. We may need to verify your identity before completing a request.
Children
Our website and services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at privacy@worknest.com.